Some of the other factories don't have it anywhere near as good as we do though. As I now oversee all the other plants and their purchasing people, I am finding out just how bad it can be.
Originally when my predecessor left, his plant's management wanted me to move up there as they wanted someone with a lot more experience and knowledge. Despite being given the company car and fuel card, I didn't (and still don't) want to go there as it is about an hour's drive each way in traffic and I didn't (and still don't) want to work as part of that particular 'team' (and I use the word very loosely!). Add in the fact that my team didn't want me to go and the decision was made to hire someone through a labour hire firm to take his place. Unfortunately, she only received 4 days of on-the-job training with him before he left. The plant she is working at is a 24/7 operation which means that it is pretty full-on from a purchasing perspective as she needs to make sure everything (spare parts, additives and packaging) is available at a moment's notice so there's no lost time.
She has been doing an awesome job, especially considering the complexities of learning a whole new computer system and way of doing things, but over the last month or so, there have been a lot of issues (mostly started by other 'team' members) and she is now at the stage of wanting to leave. She has openly said that she is looking for another job and as soon as one comes up, she's out of there!
Most of these issues seem to be related to 5 or so people who are all supposed to work closely together on a daily basis to ensure everything is as it should be. Unfortunately, of those 5 or so people, at least 4 are (or come across as) rather arrogant and know-it-all types. The person doing the purchasing job is also a bit fiery and has a tendency to bite back immediately and collapse into tears later. Add in the pressures of the job itself and it's not really a surprise that there's issues there.
There's also some issues relating to what she is actually required to do. This position does vary a bit from site to site but there seems to be a lot of "that's not my job; you do it" type stuff happening too, resulting in procedures not being followed and her actual duties not being completed due to lack of time.
As I'm the senior purchasing person, I'm now in the position of "what-the-f***-do-I-do-about-this"? Some of the things going round and round in my head night after night are:
- do I try to get her to stay if she's that unhappy?
- do I swap plants with her (hopefully only temporarily) to get things sorted out?
- if I swap plants, am I going to be allowed to leave to come back to my own plant?
- is me swapping plants actually going to help or will it make things worse? (I'm not a great one for tact!!)
- do I bury my head in the sand and leave it up to plant management? (who have been doing such a bang-up job of dealing with this to date ... )
- do I try to get the head office people more involved? (not likely to be helpful)
- do I quit and find another job?
Talking to hubby for advice of dealing with
After much thinking and stressing and then thinking some more, I've come up with the following ideas:
- Go up there and work alongside her for a few days so I can (hopefully) see what's happening.
- Ask for a meeting with all concerned parties (with a head office representative as well)
- Set out her actual duties in writing to clear up any confusion.
- Give her a roster/schedule of when things have to be done (eg Monday - stock take & invoice processing)
- Cross my fingers and hope to god it all works!








